Welcome
Welcome to our Privacy Policy!
www.pornhdlive.com is an adult entertainment site, which offers live cam performances and other related adult services.
When you use these services, you will share some personal data with us. Because we want you to enjoy our services in a peaceful and trustworthy way, please be assured that we are fully dedicated to the protection of your personal data.
We operate our site and our services in compliance with applicable data protection laws, including the EU General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). For more information, please see section 6 “Your Rights Under GDPR”. If you are a California resident, please also see section 7 “Information for California Residents.”
Your privacy is important to us. We provide you with this Privacy Policy, so that you can make informed choices about the use of your data. This Privacy Policy describes how we collect, use, share, and store the personal data of visitors to our site (“Guests”) and individuals who register as members (“Members”). Please note that this Privacy Policy only applies to the personal data of Guests and Members. Personal data of models (“Models”) is governed by a separate Privacy Policy.
As used in this Privacy Policy, the term “personal data” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. For example, under CCPA Personal Data includes identifiers such as your real name, alias, or postal address; commercial information, including records products or services purchased; Internet or other electronic network activity information, including, but not limited to, browsing history, and search history; and audio or video recordings. CCPA § 1798.140(o)(1).
Please read this Privacy Policy carefully. This Privacy Policy forms a part of and is incorporated into the Terms and Conditions. By using the www.pornhdlive.com website or any of our services you agree that the Terms and Conditions, including this Privacy Policy, forms a binding legal contract with you. You can contact us if you have any question about our privacy practices or about what we are doing with your personal data. We will be happy to assist you in any way we can.
Who Decides "How" and "Why" Your Personal Data is Processed?
The following companies decide how and why your personal data is processed, and for GDPR purposes, are “Joint Controllers”:
JWS Americas S.à r.l.
JWS International S.à r.l.
JWS Americas S.à r.l. and JWS International S.à r.l. jointly determine the purposes and means of the processing of your personal data. Both entities collaborate in joint processing activities related to the purposes mentioned in this Privacy Policy.
We have put in place a joint controllership agreement (according to article 26 GDPR) in order to determine the respective roles and responsibilities of the Joint Controllers, in particular, as regards the exercise of data subjects’ rights and the duties to provide information. You can notably contact us through a single contact point as mentioned in Section 9 of this Privacy Policy.
Please note that, irrespective of this arrangement, you are free to exercise your rights (as described in the Privacy Policy) in respect of and against each of the Joint Controllers. You also have the right to contact us and request to be informed about how the responsibilities are allocated between the two companies.
What Personal Data do We Process?
We collect, use, share, transfer, and store different types of your personal data as a result of your visit of and/or use of our services on our site.
The personal data we collect includes the following categories of data:
Personal Data You Provide
Profile information
When you create an account on our site, we require important details including:To give yourself more visibility on our site (attracting more Models – especially those in high-demand), you can complete “My Profile” in your account settings. By doing so, you can choose to provide some additional information about yourself, such as:Providing this information about yourself in your profile is optional. By default, all Models will be able to see this data. You can delete this data from your profile at any moment, which will not affect your use of the site. You can also set your privacy level in your profile if you want to limit sharing of this data to Models you have private chatted with or if you want to keep your profile private.
Billing Support & Customer Support
We collect all information you choose to share with our Billing & Customer Support Teams, like:More generally, when you communicate with us in any other way, we will collect whatever information you choose to provide.
Purchasing credits
When you purchase credits to participate on our site, depending on the payment method you choose, we may collect and process your identification information (full name, country, ZIP code) and payment information. As regards your payment information, note that we only store the last four digits of your payment card number and the expiration year/month.
Refer-a-friend
When you refer a friend to our site (subject to our Terms and Conditions, and, as the case may be, the terms described in the dashboard related to the referral program in the user menu of your account), we do not collect any of their personal data before they become a Member on our site.
When your friend clicks on the referral link you shared, we generate a referral number, which we will keep. This standalone information is not qualified as identifiable information. If the referred friend decides to join the site, only then will the referral number lead to their identification.
Personal data from site use
We collect and process certain information about you when you are using our services and our site.
This means that, when you visit our site or use our services, even if you have not created an account or logged in, we collect certain information, including:
Usage information
We collect information about your activity on our site and about how you interact with the features of our site. If you are a Member, we may link this information to your personal identity (e.g., for fraud detection purposes). We collect, for example:We also collect information about your communications with the Models, such as:Moreover, if you participate in our loyalty program, referred as the Club Elite program in our Terms and Conditions, we know what your mask ranking is (i.e., the information you also see in your profile when you are connected to the site). In this respect, please note that we never keep the history of your mask ranking.
Content information
For technical purposes and to defend against complaints and legal claims, we store on our system content you create, post and/or transmit via our site (e.g., pictures) and information about the content you create or provide.
We also collect, any information you communicate to and/or share with Models on the site, such as the messages you send in private chat or during live shows.
In case you turn on your camera or microphone in private chat, we never record or keep in any way your camera feed or audio. We also do not allow Models to record or capture your camera or audio feeds during private shows. Such action is prohibited on our site.
If you use the Video/Voice Call feature on our site (to call the Model when she is offline), we do not record or process your communication data with the Model. Your communication is private. Please be advised that we are not responsible for your experience or the content of these private calls.
We collect any other communication data such as telephone conversations, chat logs, text messages, faxes and letters you send to us.
Log data and device information
We automatically collect log data and information from or about your computer, phone, or other devices you use to access our services/site. This includes:If you are using a mobile device, we might also collect:Cookies / Other Technologies
Like many websites and applications, we use cookies and other technologies (e.g., web beacons, web storage) to collect information about your device and your activity, for example your browser type and browser information, your computer’s operating system, your IP address, the pages you viewed or the features you used.
For cookies which are not considered as necessary for the use of this website, we ask your explicit consent before placing these on your device (i.e. the banner that was displayed on your device when you entered our website for the first time). Keep in mind, though, that blocking cookies may negatively affect your experience on our site.
To learn more about how we use cookies and your choices, please check our Cookie Policy
Personal data collected by third parties
Models: when discussing with our Billing Support and Customer Support teams, a Model may provide some information about you, which will be collected.
External Partners’ Ad Networks: they help us to promote our site. They may collect information about your interactions with our ads on our behalf.
Internal Partner Ad Network: we manage an ad network and promotional tools ourselves. Third parties affiliated partners may contact us with information about your interactions with our ads and promotional tools published/used on their sites or affiliated sites (i.e. sites with partial or full reproduction of our primary site).
Refer-a-Friend: If you joined us by referral link, please note that we did not hold any of your personal data before you chose to join or visit the site, as the case may be. By clicking on the referral link, a random referral number was generated which could not identify you until you chose to sign up to our platform. The referral number is merely a way to determine if you and your “friend” are eligible to receive a fee reward/credit.
Some states or countries legally require that we verify your age at the time of creation of your account. We may then rely on such information provided by a third party ("Age Verification Provider"). Whenever possible, we request the Age Verification Provider to only share with us a binary value (e.g. over 18 / under 18), in order to minimize the amount of personal data we process.
Public Personal Data
We collect publicly available information about you only when it is necessary to prevent fraud and illegal activities on our site (e.g., when we suspect that you are using a false or stolen credit card, when we witness child abuse cases, or pedophile activity, etc.).
This data may comprise publicly available information you share on social media like Facebook, your blog and/or site, and any other public data available on the internet.
This information is always associated or combined with the data we collect through our site to finalize our investigation before reporting any fraud and illegal activities to authorities. We never use publicly available data for any other purpose.
Special category of data
This means data of a sensitive nature, the exposure of which would significantly impact your fundamental rights and freedoms; for example, it could be used against you for unlawful discrimination (e.g., your sexual interests/preferences).
There are three situations where we process your sensitive data:
Why do We Process Your Personal Data?
We use the information we collect for the following purposes:
Account Activation
For customer relationship management
Customer relationship management is key to any service and included in this term is any contact we have with you. The following are related instances where we collect and process your personal data:Please be advised that the processing and use of your personal data is necessary given our legitimate interest to deliver appropriate customer support to you and to provide you with relevant information as regards the site and your account.
Payment
We use your identification data and payment information to process transactions. This may depend on which payment method you choose, but is case for most methods.
Please note that depending on the payment method you choose, your payment will be processed by affiliates of our group or third party payment processors/service providers as explained in Section 9 “Payment providers and financial institutions".
The use of your personal data is strictly necessary in this instance in order to execute any payments and provide you with the credits or services you have purchased (i.e. to perform the contract we have with you).
Ensure a safe and Trusting Environment
To protect you and our business, we use your personal data in the following ways:We have a legitimate interest in keeping you and our business safe and ensuring compliance with the T&Cs/rules, which attempt to guarantee this.
How do We Protect And How Long Do We Retain Your Personal Data?
We implement various security measures, technical and organizational, to grant protection to your personal data against unauthorized access, modification, disclosure or deletion.
We implement data loss prevention systems against leakage, theft and data breach. We periodically test our IT systems and do penetration tests. Our site incorporates reasonable security technologies available to ensure safety of its users and the safekeeping of their related information.
We do not normally retain personal data of Guests for more than ten to fifteen days, though this period is typically shorter (depending on traffic volume). Any information collected to verify your identity in connection with a request (e.g., a request to access your data) will only be kept for a short time, typically no more than five days. Otherwise, we will retain Member personal data for as long as we consider it necessary to:
With Whom do We Share Your Data ?
We share a portion of your personal data with the following parties:
Your rights under GDPR
We share a portion of your personal data with the following parties:
Information for California Residents
If you are a California resident, you have the following special rights under the California Consumer Privacy Act (“CCPA”) in addition to any other rights outlined in this Privacy Policy.
Please note that we do not “sell” your personal data, as that term is defined in CCPA.
Changes to Our Privacy Policy
We may occasionally amend this Privacy Policy to reflect changes to our services and the way we are handling your personal data or changes in the applicable laws.
If we make any important changes, we will let you know by placing a notice on the relevant site and/or contact you directly, using other methods such as email.
To the extent permitted by applicable law, such changes will be applicable from the time they are published on our site, unless we specify a date of entry into force. Your continued use of our site from that day on will be subject to the new Privacy Policy.
How to Contact Us?
If you have any comments or questions about this privacy policy or generally about our privacy practices, please send an email to dsr@jwsprivacy.com or by mail to the address indicated below, and we will get back to you as soon as possible.
JWS Americas S.à r.l.
JWS International S.à r.l.
We are also happy to inform you that we have an employee dedicated to ensuring your privacy, our Data Protection Officer. You can directly reach our Data Protection Officer via email at: dpo@jwsbill.com or mail to the following address:
JWS Americas S.à r.l.
JWS International S.à r.l.